Privacy Policy
Effective September 14, 2026
Sterling Trust Title & Escrow Inc. respects your privacy. This policy explains how we handle information collected through our website, contact forms, and SMS communications. It does not replace any separate privacy notice applicable to your title insurance, escrow, or closing transaction.
Information You Provide
We collect information you submit, including your name, email address, optional phone number, inquiry details, and messages. If you choose text message updates, we also collect your SMS consent and communication preferences.
Website Information and Cookies
Our website is hosted by Squarespace. Squarespace processes technical information, including your IP address, browser and device information, and website activity, to operate and protect its services. We use available website analytics to understand visits and improve the site. Our site is configured to restrict non-essential cookies through Squarespace’s privacy settings. Necessary cookies may still be used for website functionality and security. You can also manage cookies through your browser settings.
How We Use Information
We use information to respond to inquiries, communicate about requested services, coordinate appointments, provide customer support, operate and improve our website, prevent fraud, and meet applicable legal obligations. With your consent, we may send text messages about your inquiry, title and escrow updates, document reminders, closing appointments, and customer support.
Information Sharing
We do not sell or rent information you provide through our forms or messages, or share it with third parties or affiliates for marketing, promotional, or lead-generation purposes.
Service providers may process information on our behalf to host the website, handle forms and email, maintain records, and deliver communications. We may also disclose information when required by law or valid legal process.
SMS Privacy and Consent
We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or consent with third parties or affiliates for their marketing or promotional purposes. We do not transfer your SMS consent to another business for its own messaging. Providers supporting our messaging service may process this information only as needed to operate that service, subject to applicable legal requirements.
Text messaging is optional. Providing a phone number or submitting an inquiry does not, by itself, enroll you in text updates. You may give consent by selecting the optional SMS checkbox on our form or through another consent method we expressly offer. Consent is not a condition of purchase.
Message frequency varies according to your inquiry or transaction. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. You may also contact us using the details below.
Security and Sensitive Information
No internet transmission or electronic storage method is completely secure. Please do not send wiring instructions, bank account numbers, Social Security numbers, passwords, or other sensitive information through our website forms or text messages. Contact us to arrange an appropriate secure method. We will not send wire instructions or request banking credentials by SMS.
Retention and Your Choices
We retain information for as long as reasonably necessary for the purposes described here, including responding to inquiries, maintaining consent and opt-out records, and meeting legal or recordkeeping obligations.
You may contact us to request access to, correction of, or deletion of information you have provided. We will respond as required by applicable law and may need to verify your identity. Some information may need to be retained to meet legal obligations or honor your communication preferences.
Policy Updates
We may update this policy as our practices or requirements change. Updates will appear on this page with a revised effective date.
Contact Us
Sterling Trust Title & Escrow Inc.
3105 NW 107th Ave, Suite 410
Doral, FL 33172
Phone: (305) 677-8089
Email: robert@sterlingtrusttitle.com